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Call Center

Call Center for SAP Business One inkl. 5 user (optional mit Oxid eShop Integration)

from 7.500,00€

The bob Call Center offers online merchants a fully integrated tool for their customers personally and effectively to help you buy your products.

The standardized interfaces allow the cockpit to external applications and systems quickly and easily to use with SAP Business One. In conjunction with SAP Business One and the OXID eShop you control your processes and communication processes with customers in "real time" and offer your customers so that in addition to the online store OXID outstanding service.

Does your sales process

• Customer-Quick Finder / Quick-Add & Change (regardless of data volume)

• CTI integration (optional)

• B2B and B2C transactions with automatic price transformation (gross / net)

• document entry (orders, invoices, credit memos)

• Fast position acquisition

• Automatic calculation of shipping and freight costs

• Support for customer loyalty models

• Route planning with Google Maps

• integration of alternative products from the webshop

• E-mail sending status

• Display additional product information (images, etc.)

No EULA uploaded, general EULA terms according to OXID eXchange terms and conditions apply.

Tags: support, sap business one, price transformation, fast acquisition, display additional product informatio, cti integration, costomer, communication processes, calculation, bob call center, b2b and b2c


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